Testimonials
“I couldn't believe how easy the whole process was! From the moment I walked into the showroom, I was put at ease and once I had made my selection it couldn't have been easier. I am thrilled with my fire & fireplace and would happilly recommend The Fireplace Wigan to all my family and friends.” - Laura D. (Standish)
"I'm made up with my fireplace, it really is the centrepiece of the room"
Mrs D. (Liverpool)
From start to finish it really was easy and straight forward, the guys who installed the fireplace were fantastic and ensured they cleaned everything before they left. Very professional and friendly company who put my mind at ease throughout and the end result was a beautiful fireplace that we love.
- Marie (Pemberton)
Highly recommend this company, brilliant, professional and clean job from start to finish. All cosy just in time for Christmas! Thank you so much ☺️
Deborah Lowe
Kitt Green
Wigan
Absolutely delighted with the fire and fireplace, fitted today 12/02/20, great job, the Staff at the shop are just the best to deal with, I mythered them to death with questions and they were always helpful and are a great laugh too 👌👌
Anne Ward
Billinge
Great service today highly recommended xx
Alison Seed
Standish Wigan
The fitters arrived when they said they would and worked hard all afternoon to get our fire fitted. There was a small problem with smoke, but they returned the day after to fix it. Now we have a lovely new fire, which is very warm and looks fantastic!
Thank you so much xx
Catherine Oasgood
Winstanley
Wigan
Brilliant from start to finish. Tony was amazing and managed to do exactly what I wanted, which wasn’t easy! I’m so happy with the end result.
Thank you x
Colette Alexander
Springfield Wigan
Absolutely made up with our new fire! Had the Flavel 5kW stove installed last week and couldn't be happier. the install was completed within 3 weeks of us receiving a quote. The team who did the install were lovely people. They kept the house clean (as much as possible when installing a new fire). We had a couple of snags as a result of a miscommunication but a quick phone call to Tony and were rectified within 2 days. The service was fantastic and I would highly recommend them to anyone looking for a wood burning stove. Thank you so much everyone!
Rachel Essery
Rainhill Merseyside
Had fires done in 2 rooms, look amazing! Cannot wait to dress for Christmas. Lounge not decorated yet so more pics to follow! J x
Julie Pagett
UpHolland
Wigan
We are over the moon with our Flavel log burner. It looks amazing!
It's made our home cosy & warm. Tony & Paul were efficient, helpful and friendly and worked so hard. We would definitely recommend The Fireplace Wigan
Sue & Dave Murphy
Pemberton Wigan
From walking through the door these guys helped us so much. From the staff through to the fitters we are totally made up with our new fireplace.
Mr & Mrs Barlow from Hindley
"The fitters did a great job. Thorough with their tidying up too."
Mr & Mrs Rice from Billinge
"We are delighted with our purchase"
Mr Rimmer from Up Holland
"Great job all round. Wouldnt hesitate
to recomend you to others"
Brian & Joan from Parbold
"Thank you to everyone at The Fireplace Wigan for creating our wonderful fireplace.
We are delighted with it"
Mrs Smith from Standish
"Wow what a transformation.
Now for the decorating and the rom m will be transformed.
Many thanks to you all"
Mrs Johnstone from Bryn.
"From the moment we walked into the showroom, we were put at ease by the salesmen. The lwhole process was so simple with no pressure selling."
Mrs Carr from Golborne
"Loads of choice, the only trouble was narrowing the options down to only one!"
.
The Oviedo suite
in Orion stone
with the
Dimplex Penngrove Optimyst
electric fire
Mrs Davies from Hawkley Hall receiving one of our goody baskets!
"Really happy with my purchase"
Mrs Laithwaite from Swinley
Mrs Hughes from Standish
"Overjoyed with the room now!"
We are highly delighted with
our fire & fireplace from
The Fireplace Wigan"
Mr & Mrs O'Neill from Lowton
"Loved the way we were left to
pick what we wanted with no pressure from the salesman"
Mr & Mrs Rogers from Leigh
Recently Fitted Fire &
Fireplace...
Just to say thank you so much for our lovely new fireplace. We are really pleased with how it looks. The fitter was really pleasant and has done a 1st class job. The staff in the shop were very helpful and friendly too.
Thank you so much.
Mr & Mrs Welding.
We are so happy we chose to use The Fireplace Wigan, from start to finish everyone we dealt with was professional and efficient the job was done with no mess and the fitters were really friendly and did such an amazing job. Would most definitely recommend.
Helen Quixall from Worsley
Just to let you know we are very pleased with the fire and fireplace which you have supplied.
You treated us well in the shop and your fitters were very efficient, courteous and tidy.
We love the Celsi Designer fire and the sparkly fireplace looks superb in our lounge.
Many thanks
Ann and John Hibbert.
From empty wall to stunning fireplace suite all
completed in just
ONE day!
What did Mr John from Altrincham think about the results, well...
Spectacular results at a fantastic price.
Outstanding service.
We were initially interested in Gazco fires, which were excellent, top quality goods, but we were after something really spectacular and were open to suggestion.
After ringing round lots of places and doing various research, we found many places to be highly disinterested and, frankly, hard work. We were looking to spend a lot of money and expected better service. Then we found the superb Ian. Ian replied in detail and with interest. He was informative and helpful, whilst never pushy. As attracted as I was to doing business with someone who finally displayed some excellent customer service, getting good value was paramount.
Based on my experience shopping around, I would very seriously recommend those living in Greater Manchester to steer clear of buying in Altrincham and Manchester. As hard as it is to swallow for United fans like myself, the value is in Liverpool or, as I was delighted to discover, Wigan.
We ultimately bought the Evonic E-1500GF-3 after discussing various options with Ian who took a good half an hour out of his day to talk to us and help us decide.
Whilst at the store, we also found some fantastic slate, which we thought could help create the spectacular feature we were looking for. So we added this to the discussion.
In terms of price, The Fireplace Wigan (TFW) were so far ahead of the Manchester, Stretford, Altrincham, etc etc shops I'd rang round that they scoffed at me disbelieving, laughed at my best quote as "unrealistic" and shook their heads at me as though I was wasting their time. Tbh though I found this absolutely reassuring! The only realistic competition on price was in Liverpool, but TFW also bettered their prices, had the fantastic slate option, and were incomparable on service from start to finish.
So there was only one winner.
Tony came out to confirm the details of the fitting. For once with a fitter, there was absolutely no change in the price, no hmms or haas as they try to escalate the fee at the last minute or create problems. Instead he spent the time finding out exactly what I wanted and how I wanted it, was service-oriented entirely and the price was never even re-discussed; it was just presented and confirmed.
The fire needed to be ordered in as it is made to order. I was communicated with and updated throughout this process, and the day after it was received, it was fitted. I couldn't ask for more.
The results? Wow! No, really: wow! They are putting the pictures on Facebook. Ours will be the slate above the Evonic E-1500-GF. So you can judge for yourself. It looked so good I actually shook their hand afterwards. My partner came home, dropped her work bags when she seen it and said "wow".
We are delighted with the results. Thank you to everyone at TFW involved.
Google, you need to start adding the option of a sixth star!
Below
Gotham 750 into
class 1 chimney
Mrs Bannister from Winstanley
The stunning Gotham Range
Left Gotham 600
in the Patrice suite shown in polar white/grey marble
Mrs Smart from Poolstock
Below
Gotham 1300 frameless fire inset into a chimney breast
Mrs Melling from Coppull
Above
900 giving a frameless minimalist look with a studded chimney breast we created to display tv and hide all the connecting wires, We even fitted the wood cabinets too!
Mr Scott from Standish
Below
Gotham 900
in the Denver suite shown
in polar white marble
with LED lightstrip
Mrs Bridge from Shevington
Above
Gotham 900
with custom built
Portuguese limestone frame/ledge
Mr & Mrs Davies from Ince
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