When making an enquiry, please try to give as much detail relating to it as possible. This enables us to give you precise advice rather than guessing at what help you may need.
If you are requesting a safety check & service, please include the make & model of your fire and whether it is a manual, slide or remote control, etc. in the message box
721 Ormskirk Road Pemberton Wigan Lancs WN5 8AQ
Opening Hours & Location
Monday 10am - 5pm
Tuesday 10am - 5pm
Wednesday 10am - 5pm
Thursday 10am - 5pm
Friday 10am - 5pm
Saturday 10am - 4pm
Check before travelling
if you are unsure!
Ring 01942 583558
We are situated on Ormskirk Road, the main route connecting the M6 at Orrell & Wigan town centre. We are located opposite the Wigan & Leigh hospice shop and next door but one from Winstanley's Pramworld. There is plenty of FREE parking to the rear of the shop accessed by either Gore St by the pet shop or Fleet St/Church St opposite Trinity Methodist church. Further FREE parking is available nearby via Woodward St (next to Subway)
Directions & Parking
Directions for Shop and FREE Parking
From Jn 26 M6/M58 (For Skem/Up Holland/Billinge/Orrell areas) turn right at the lights onto A577. Straight on for 1/2 mile turn left at traffic lights at KFC/White Swan pub then take immediate right into Church Street. Large FREE car parking available all down this road. The shop is located at the bottom end of the car park on the right.
From Jn 27 M6 (for Chorley/Standish/Shevington area) follow the slip road onto A5209 Crow Orchard Road (dual carriageway) up to the junction keeping right. Turn right onto B5206 Shevington Lane straight on through two mini roundabouts onto Gathurst Lane. Follow into the valley, over canal bridge up Gathurst hill for another mile to traffic lights at The Stag Inn. Turn left for just over a mile past motorway turning and then as above.
From Jn 25 M6( For St Helens/Warrington/Ashton areas) keep left on slip road down Warrington Road to traffic lights. Turn left onto Highfield Grange Ave, right at mini roundabout at the top onto Holmes House Ave then straight on til end of this road. Turn right straight on again til mini roundabout by Railway pub. Turn left (Enfield St) then straight on til lights then left again. Shop is 1/2 mile up on the right. FREE parking either 100 yards on the left via Woodford St or another 100 yards further on then turn right at lights and immediate first right again into Church Street.
Whilst we strive for constant improvement in our business every day, we also accept that we can make mistakes. Please accept our sincere apologies on the very rare occasions when we fall short but as we strive to get better, be safe in the knowledge we walk away from nothing. If you have an issue, small or large then let us know as soon as you can and we will do something about it. Its not the mistake but how you go about correcting it. We are not an internet business, we have a door you can walk through and always be greeted with a warm welcome, a phone number that you can ring and be guaranteed a return call even if we miss you initially, emails get answered and social media is monitored regularly to provide responses wherever we can. We are rightly proud of our positive reputation we have worked hard to earn & thankful for our highly rated reviews and will do everything we can to enhance & protect it. We are confident in everything we do and offer but not arrogant to believe that we are the finished article, "kaizen" is our moto! Feel free to leave feedback for us, positive hopefully but we are more than happy to accept constructive criticism, whether it be about the level of service received, improvements to the website or how to make a better cup of tea! We thank every customer for their valued business so far and to those yet to cross our path, we look forward to serving you well in the future!
Our policy is one of constant development and improvement, therefore we reserve the right to revise designs and specifications of our products without formal notice. We always recommend our products be viewed wherever possible, we are a showroom business with experienced staff who are happy to help you with selecting the right products before purchasing.
Whilst we have taken every care in the preparation of this website it is not intended to replace the detailed information which each fire or stove manufacturer provides specifically.
Pictures are for illustration purposes only and although every effort has been made to ensure accurate reproduction of our typical products, installations and flame pictures, they may vary according to fire models, types and shading of natural materials.
We accept no liability for any loss of damage arising directly or indirectly from the use of this website.
We recommend that all our fires are used in conjunction with central heating and not as a primary source of heat.
In the interests of personal safety, a suitable fire-guard is recommended when children, the elderly and the infirm are present.
If you are unsure about anything, please ask for assistance, we are more than happy to help you!